Ledger CEO Investigates CryptoBilis Wallet Tampering Amid Retail Suspension
Ledger CEO Pascal Gauthier is leading an investigation into tampered hardware wallets sold by CryptoBilis after customer reports of missing funds.
Ledger CEO Pascal Gauthier is leading an investigation into tampered hardware wallets sold by CryptoBilis after customer reports of missing funds. This is an original Token Times brief synthesising 2 outlets (The Coin Republic, Crypto.news), plus live market data, as of Tue, 13 Oct 2026 22:45:01 UTC.
The investigation highlights potential vulnerabilities in hardware wallet supply chains and the risks for users when devices are compromised, affecting trust in the security of cold storage solutions.
- Ledger CEO Pascal Gauthier is leading an investigation into tampered CryptoBilis wallets.
- Devices were removed from MediaMarkt Saturn stores in Germany due to security concerns.
- Customers reported missing cryptocurrency funds on October 9.
- Saturn's DeFi TVL is $153.9M, down 1.8% over the past week.
The Coin Republic and Crypto.news both report that Ledger CEO Pascal Gauthier is leading an investigation into tampered hardware wallets sold by Southeast Asian reseller CryptoBilis. They agree that the issue came to light after customers reported missing cryptocurrency funds on October 9. However, Crypto.news adds that MediaMarkt Saturn has suspended Ledger wallet sales in Germany, while The Coin Republic focuses on the investigation's details and Gauthier's response. Both outlets corroborate that the investigation aims to identify those responsible and determine where the compromised devices originated.
- Ledger Tampering Incident and XRP Bug Uncovered Amid European Retail Scare
- Ledger Warns CryptoBilis Customers After Hardware Wallet Security Breach
- Ledger CEO Investigates CryptoBilis Wallet Tampering Amid Retail Suspension — this brief
Ledger CEO Pascal Gauthier has taken direct control of an investigation into tampered hardware wallets sold by Southeast Asian reseller CryptoBilis. The probe was initiated after customers reported missing cryptocurrency funds on October 9, prompting concerns about unauthorized hardware implants in the devices.
In response to the issue, MediaMarkt Saturn, a major electronics retailer in Germany, has suspended the sale of Ledger wallets both in-store and online. According to Crypto.news, this decision was made following reports of a device implant scam a customer in Germany experienced.
The investigation is being directed by Ledger's executive team, which is working to identify those responsible for the tampering and determine where the compromised devices were introduced into the supply chain. The Coin Republic reports that Gauthier is personally overseeing the effort to ensure a thorough and swift resolution.
This incident follows a pattern of security concerns in the cryptocurrency hardware wallet space, where the physical security of devices is paramount. The tampering issue raises questions about the integrity of the supply chain and the potential risks for users who rely on these devices for secure storage of their digital assets.
The broader cryptocurrency market remains relatively stable, with a total market cap of $2.87 trillion and 
Bitcoin showing a 24-hour increase of 0.49%. The Fear & Greed Index stands at 57, indicating a 'Greed' sentiment among investors. Saturn's DeFi TVL is $153.9 million, showing a 1.8% decrease over the past week.
Figures and sectors in this story, checked live against on-chain aggregators · October 13, 2026.
Token Times reads these figures directly from on-chain aggregators (DeFiLlama, mempool.space) at build time — independent of what any outlet reported. Sector totals aggregate every protocol DeFiLlama tracks in that category. Values are live and will change.
Ledger CEO Investigates CryptoBilis Wallet Tampering Amid Re — questions & answers
What is Ledger investigating?
Ledger is investigating tampered hardware wallets sold by CryptoBilis after customers reported missing cryptocurrency funds.
Why did MediaMarkt Saturn stop selling Ledger wallets?
MediaMarkt Saturn stopped selling Ledger wallets due to concerns about device tampering and security.
How many customers reported missing funds?
The exact number of customers is not specified, but multiple reports of missing funds triggered the investigation.
Which outlets reported this story?
This is an original Token Times brief that synthesises reporting from The Coin Republic, Crypto.news, with the key figures cross-checked for agreement across them. It is not a copy of any one article — follow the source links above for the original reporting.
Original summary — not financial advice. This is an original Token Times brief that summarises a development reported elsewhere and adds live market data for context; it is not the original article and reproduces no part of it. Follow the source link above for full details. Crypto is volatile and high-risk — always do your own research.